COVID-19 Fall Update

It has been just over 4 months since our practice has reopened due to the COVID-19 pandemic. We want to thank everyone for your patience and understanding during our process of developing, implementing, and learning our new systems.

It is still our highest priority to keep our patients, staff and community as safe as possible.

We are committed to best practices and above standard infection control, by continuing to closely monitor and follow all recommendations and mandates from the American Dental Association, OSHA, CDC and our local, state, and federal agencies.

Dental care during these uncertain times is not only necessary, but safe as well.  We ask that you do not delay routine dental care as it’s an important step in maintaining good overall health. 

If you have concerns about scheduling your next appointment, we ask that you review our COVID-19 in Office Safety Protocols. As always, we are here for you! Please do not hesitate to reach out with any questions you may have. (920) 854-5200

Thank you again for you patience and understanding. 

Dr. Sledge and Dentistry by Design Team

Insurance benefits for 2020: Use it or Lose it!

We hope you had a wonderful summer! As we approach the end of the year, we wanted to share a tip that can help you take full advantage of any dental insurance benefits you may have. Use it or lose it!

2020 will soon be coming to a close, and so will your dental benefits for the year. We would like to remind you to schedule your cleaning, exam and any other necessary dental procedures as soon as possible in order to fully utilize your 2020 dental insurance benefits. These benefits typically expire on December 31st.

Here are some important reasons to consider utilizing your dental insurance coverage before the year wraps up:

Dental Problems Can Worsen
By delaying dental treatment, you are risking more extensive and expensive treatment down the road. What may be a simple cavity now, could turn into a root canal later. Very often, when dental issues are ignored and left to develop, they end up becoming much worse than whatever the original issue was.

Yearly Maximum
The yearly maximum is the most money that the dental insurance plan will pay for your dental work within one full year. This amount varies by insurance company, but the average tends to be around $1,000 per year, per person. The yearly maximum usually renews every year (on January 1 if your plan is on a calendar year). If you have unused benefits, these will not rollover, so you should utilize all of the benefits while they are still active.

Here at Dentistry by Design we want to ensure that all our patients are always on the right dental track. Feel free to call us or request an appointment via your Patient Connect Portal page to ensure you are seen and treatment is completed before the remainder of your insurance benefits run out.

We look forward to hearing from you soon!

(920) 854-5200

 

Letter to our patients COVID-19

To All Our Valued Patients:

We hope this letter finds you and your family in good health. Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. We truly appreciate all your patience and understanding while we have been shut down during this pandemic. We are all looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained constant: our commitment to your health and safety.

We will be reopening our clinic on June 2nd with new protocols to keep patients and team members safe.

Infection control has always been a top priority for our practice, and you may have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it’s both safe and comfortable. In anticipation of reopening, we have spent many hours studying the recommendations by the U.S. Centers for Disease Control (CDC), American Dental Association (ADA) and the Wisconsin Dental Association (WDA) regarding safely treating patients during the pandemic. These recommendations have led to new protocols at Dentistry by Design which are outlined on the page below. Our team has undergone training on these new protocols, and we are committed to putting safety first.

We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. As we work to catch up on delayed treatment, please be patient with us.

Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends.
 
Sincerely,
Dr. Sledge and Team 

COVID-19 Protocols

 

Important Information Regarding COVID-19 in Office Safety Protocols

Our Team
Every team member will have their temperature taken and will fill out a health questionnaire before staring work for the day. Team members displaying symptoms of any illness, or who have been in contact with anyone displaying symptoms of illness, will be given time off as needed until it is determined they can safely return to work. Each member of our team has received training in techniques and the use of additional personal protective equipment designed to prevent the spread of COVID-19. Additionally, each member of our team has received training on how to implement social distancing in the dental clinic.

What to Expect Before Your Appointment:
Prior to your appointment, we will contact you to ask a series of questions designed to assess both your risk level for COVID-19 as well as to screen you for any COVID-19 symptoms or exposure. If you have any flu like symptoms, have recently traveled to high risk areas, or have been exposed to anyone infected by COVID-19 within the past 2 weeks, we will have to reschedule your appointment.

What to Expect During Your Appointment:
To ensure your safety, our goal is to keep the number of people in the clinic to a minimum. Therefore, we are currently unable to allow companions to accompany patients to their appointments unless the patient is a minor child or requires assistance. If a companion is required, please chose someone who does not have increased risk factors for COVID-19. For the protection of our team and other patients, companions will not be allowed in the dental operatories at this time.

We will be continuously wiping all surfaces, door handles, pens, and any other areas of concern with medical grade disinfecting wipes.

You may see that our waiting room will no longer have a beverage station, magazines, or children’s toys since those items are difficult to clean and disinfect.

We have adjusted our schedule to allow spacing between patient visits. This will eliminate patients sitting in the waiting room and, also the need for the doctor to move between two patients at the same time. 

We will be checking your temperature and your companion’s temperature, if you require one, upon your arrival. We will also review the COVID-19 screening questions with you.
We will be wearing additional Personal Protective Equipment during procedures that produce aerosols such as fillings and crowns. You can expect to see us adding face shields, KN95 masks, and gowns.

You will see the addition of Plexiglas in the reception area, and HEPA filtration in the treatment rooms.

Our Commitment to Inform You:
While we have put forward an excellent plan to mitigate COVID-19 risks for our patients and team, we cannot guarantee that someone will not become inadvertently exposed to the virus while in our clinic. If a recent patient or team member is diagnosed with COVID-19, our protocol is to temporarily close the clinic for professional disinfecting, contact the County Health Department to report the infection and contact any patients who were present in the clinic during, or after the infected person was present.

Our Sister Bay Dental Office Retains Name Amid Ownership Changes of Other Practices

Our Sister Bay dental office, located at 2645 S. Bay Shore Drive in Sister Bay has retained the Dentistry by Design name amid ownership changes of the other two practices, making it the only Dentistry by Design in Door County as of January 1, 2020.

Dr. John Sledge, owner of Dentistry by Design in Sister Bay, bought the practice in  2018 from Dr. Paul Feit and continued to operate as part of the Dentistry by Design family of practices, which included locations in Sister Bay, Sturgeon Bay and Algoma. Recently Dr. Feit sold his Sturgeon Bay and Algoma practices. These practices assumed new names with the ownership change as of January 1st.  The Sister Bay practice owned and operated by Dr. Sledge will remain as Dentistry by Design.

“I really want my patients to know that this change in ownership of the other practices will not impact our office, other than we will now be the only Dentistry by Design in the county. They will continue to see the familiar faces at our office that they have come to know over the years and can expect the same level of service and commitment to their oral health from our team that they are used to. I sincerely wish the best to the new owners of the other locations as well as Dr. Feit as he continues to practice dentistry at his practice in Florida.” stated Dr. Sledge.